Keeping everyone safe

Trust is the key to achieve the friendly and happy world we all want to live in.

HopLocal is focused clearly on building and maintaining trust among the community. 

Account verification: We securely collect IDs’ of every HopLocal user (guests and hosts) to ensure the user is genuine and gets verified accordingly.

Being prepared: We run safety workshops with hosts and encourage them to provide guests with important local information.

Secure payments: Our secure payment platform ensures your money gets to the host—that’s why we ask you to always pay through HopLocal and never wire money or pay someone directly.

Scam prevention: Although we verify every profile, still no screening system in the world is perfect. Therefore to prevent you from any possible scam, we strongly recommend always pay and communicate directly through the HopLocal platform. As long as you stay on the platform throughout the entire process—from communication, to booking, to payment—you’re protected by our multi-layer defense strategy.

 

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