Getting started
How do I edit my profile details?
Tips & tricks on how to create a successful Experience!
Booking and payments
How do I make a booking with HopLocal?
How do I contact the host on HopLocal?
What are the different reservation statuses?
Hosts payouts
When and how do I get paid for the event I offer?
Do I have to pay taxes on my earnings?
Will there be an additional fee for receiving money?
Changes and cancellation
How can I reschedule my booking?
How can I add or reduce the number of guests in an active booking?
What is HopLocal cancellation and refund policy?
What should I do if my refund has not arrived?
Safety and accessibility
How HopLocal build trust between Hosts and guests?
What to do if you feel unsafe during an experience?
What to do if you’re injured on an Experience?
Food safety guidelines for HopLocal Experiences