Guide to getting verified

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  • Guide to getting verified

Every HopLocal member has to get verified. This is how we make sure we’re safe and secure for everyone.

We usually verify your identity with some photo ID, proof of address, and/or a picture of you holding your ID.

A valid ID and proof of address can be:
  • Passport 
  • National ID card
  • Photo driver’s licence

Both front & back pages will be needed.

How to take a photo of yourself holding your ID
  • Take the photo in a room with enough light
  • Select the highest photo quality on the device you use to take the photo
  • Hold up the document next to your face, like in the image below
  • Make sure both your face and ID are clear on the photo — nothing on the ID can be covered or censored 

If your photo is not of high enough quality (sufficiently sharp and not blurry), we will request a better copy.

For more details, please refer to our verification policy.

 

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